William J. PallettOur keynote speaker this year is William J. Pallett, Senior Vice President of People Resources for Delta Hotels & Resorts based at the Corporate Office in Toronto.

Mr. Pallett is responsible for guiding Human Resources and Quality functions, focusing on training, organization and management development, career development, and developing / implementing / reviewing all human resource initiatives, procedures and policies in order that they reflect Delta's objective; to be the Employer of Choice.

Mr. Pallett is an architect of Delta's Quality culture. Delta was awarded the National Quality Institute's Canada Award for Excellence and most recently the Canada Award for Excellence - Healthy Workplace Award. It has also been awarded Canada's Report on Business "50 Best Companies To Work For In Canada" award five years and the Tourism Industry Association of Canada / C.T.H.R.C. Excellence in Human Resources Development Award.